Terms & Conditions

Last updated: 10.14.2025

These Terms and Conditions (“Terms”) govern your use of the website operated by Dent Wolf Inc and all related services, purchases, appointments, and communications. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

 

1.Company Information

Company Name: Dent Wolf Inc

Address: 121 Airport Dr, Unit A, Joliet, IL 60431, USA

Phone: +1 802-777-4799

Email: main@dentwolf.com

Legal Representative: Andrei Mereuță

 

2.Use of Website and Services

  • You must be at least 18 years old to use our website or book services.
  • All information provided must be accurate and complete.
  • You may not use our website for any illegal or unauthorized purpose.
  • We reserve the right to refuse service, suspend access, or cancel appointments if terms are violated.

 

3.Service Appointments & Shop Orders

  • All appointments are subject to availability.
  • Prices may vary based on service type, vehicle condition, or custom requests.
  • Products purchased from our store are subject to availability and may have shipping delays.
  • Payment is due at the time of service or checkout, unless otherwise agreed.

 

4.Payments and Billing

We accept multiple payment methods, including:

  • Credit/Debit Card
  • PayPal
  • Apple Pay
  • Zelle
  • Cash (for on-site services)

All payments must be authorized and valid. Fraudulent activity may be reported to the authorities.

 

5.Cancellations and Rescheduling

  • Appointments can be rescheduled with at least 24 hours’ notice.
  • Cancellations made less than 24 hours before the appointment may incur a fee.
  • Custom training or detailing packages may have separate cancellation terms.

 

6.Product Returns and Refunds

Our return and refund policy is outlined separately under [Refund & Return Policy]. Please review it before purchasing any tools or equipment.

 

7.Training Courses

  • Enrollment in any PDR or Car Detailing course is confirmed only upon full or partial payment.
  • Dent Wolf reserves the right to change course dates, locations, or instructors.
  • No-shows or last-minute cancellations may not be eligible for a refund.
  • Course materials and intellectual property remain the property of Dent Wolf Inc.

 

8.Limitation of Liability

To the maximum extent permitted by law, Dent Wolf Inc is not liable for:

  • Any indirect, incidental, or consequential damages
  • Delays due to events outside our control (e.g., weather, shipping carrier issues)
  • Personal items left in vehicles or on the premises
  • Damages arising from improper vehicle use following service completion

 

9.Warranty Disclaimer

We offer service guarantees where explicitly stated (e.g., PPF durability, ceramic coating longevity). Unless otherwise specified, services and products are provided “as is,” with no implied warranties of merchantability or fitness for a particular purpose.

 

10.Intellectual Property

All content on this website — including text, graphics, logos, videos, and training materials — is the property of Dent Wolf Inc and is protected by copyright and trademark laws. You may not reproduce or distribute any part without written permission.

 

11.Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Illinois, USA. Any disputes will be resolved in the jurisdiction of Illinois courts.

 

12.Changes to These Terms

We may update these Terms and Conditions periodically. Updates will be posted on this page, and continued use of our services implies your acceptance of the changes.

 

13.Contact

For questions about these Terms and Conditions, please contact us at:

Dent Wolf Inc

121 Airport Dr, Unit A, Joliet, IL 60431, USA

+1 802-777-4799

main@dentwolf.com

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